Frequently Asked Questions
Everything you need to know about bringing Drivse home.
What is the typical shipping timeframe for furniture items?
Standard shipping usually takes 5-7 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on your home decor and furniture?
Yes, all Drivse products come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return window. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that a restocking fee may apply to oversized items.
Can I request fabric swatches before making a purchase?
Absolutely. We offer complimentary swatches for our upholstered collections to help you ensure the color and texture perfectly match your home's aesthetic.
How do I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you build your dream home now and pay later.